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Open 7 days*

Wellness Clinic

Our Wellness Centre places emphasis on prevention and well being. Our experienced and passionate Allied Health Team (Physiotherapists, Psychologists, Podiatrists and more) specialize in Work cover/TAC/Medicare and Veteran’s Affairs clientele.

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Important Information

HOME VISITS & AFTER-HOURS CARE

In an emergency if the Practice is closed, please call 000 or present to the nearest hospital to you, with an emergency department.

A home visit MAY be available after clinic hours (where Doctor deems appropriate). Please speak to the Receptionist who will discuss further with the Doctor..

DR DR (locum service) is also available for after hours home visits please call 132660

PRACTICE COMMUNICATION POLICY

Our Receptionists are not medically trained to give advice over the phone. You may ask to speak to the Doctor in the case of an emergency. Where possible, your call will be put through to the Doctor or, if unavailable, to the Practice Nurse.

PROCESS FOR FOLLOW UP OF RESULTS

No results are given over the phone. Patients are required to make an appointment to discuss results with a Doctor.

MANAGEMENT OF PATIENT HEALTH INFORMATION

This Practice complies with the Health Records Act (Vic. 2001) and the Privacy Act (Commonwealth 1988).

Your medical record is a confidential document. It is the policy of this Practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized persons involved in patient care.

If you wish to transfer your records, you will be asked to complete an information release form, and to provide us with photo ID that we can copy. This is to maintain privacy and confidentiality of your records.

NON MEDICARE CARD HOLDERS

For non medicare card holders, extra charges apply after-hours.

FEEDBACK/COMPLAINTS

We welcome comments and suggestions about the care you receive at this Clinic, please look for the Suggestions form in the reception area. If you are unhappy with any aspect of the services provided to you, please email PracticeManager@duffstreetclinic.com.au

If you feel you have not received a satisfactory outcome, you may wish to contact:

The Health Commissioner Ph 1300 582 113

The Privacy Commissioner: Ph 1300 666 444

The Australian Health Practitioner Regulation Agency: Ph 1300 419495

CURRENT EMPLOYMENT OPPORTUNITIES

  • Full-time female GP

Position descriptions for the above are available by contacting us. For more information on the application process please ring us on 5995 4988.

We are always seeking quality applicants for a range of roles, if there are no suitable positions listed above then please send your CV along with an expression of your preferred area of work to: PracticeManager@duffstreetclinic.com.au

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Contact Us

Duff Street Medical Clinic

3 Pearl Court
Cranbourne West 3977

Phone:(03) 5995 4988
Fax:(03) 5995 4127

Email: reception@duffstreetclinic.com.au
If you have any complaints or feedback please email Email: PracticeManager@duffstreetclinic.com.au

Opening Hours:

Monday to Friday 8am – 11pm
Saturday 9am – 6pm
Sunday 10am – 7pm
PH 10am – 5pm

Rye Family Clinic

2339 Point Nepean Rd
Rye 3941

Phone: (03) 5985 6662
website: ryefamilyclinic.com.au
Email: reception@ryefamilyclinic.com.au

Opening Hours:
Mon-Fri – 8:30am – 7:00pm
Sat – 8:30am – 2:00pm
Sun – Closed

Civic Park Medical Centre

79 Young Street

Drouin 3818

Phone: (03) 5625 3355
website: civicparkmedical.com.au
Email: admin@civicparkmedical.com.au

Opening Hours:

Monday to Thursday 8:30 to 9:00pm
Friday 8:30am to 8:00pm
Saturday 8:00am to 5:00pm
Sunday 8:00am to 5:00pm

Public Hol – Closed